Accessibility Policy

At CANARY ISLANDS CONSULTING, S.L.P.U. (JAIZME) we are committed to ensuring digital accessibility for everyone, including people with disabilities. We work continuously to improve the user experience of our website and apply the relevant accessibility standards.

1. Our Commitment

We firmly believe that the Internet should be available and accessible to everyone, regardless of their abilities or the technologies they use. That is why we strive to provide a website that is accessible to the widest possible audience.

Our goal is to comply with:

• The Web Content Accessibility Guidelines (WCAG) 2.1, level AA.
• The Information Society Services Act (LSSI).
• Royal Decree 1112/2018, on the accessibility of websites and mobile applications in the public sector.
• Directive (EU) 2019/882 on accessibility requirements for products and services (European Accessibility Act).

2. Accessibility Measures Implemented

We have implemented the following measures to ensure the accessibility of our website:

3. Accessibility Widget

Our website includes an accessibility widget that allows users to customise their browsing experience. Through this widget you can:

• Increase or reduce the text size.
• Activate high-contrast mode.
• Highlight links to make them easier to identify.
• Adjust line and letter spacing.
• Stop animations and movement.

The accessibility widget is available in the bottom-left corner of every page.

4. Compatibility with Assistive Technologies

Our website has been designed and tested to be compatible with the main assistive technologies:

5. Compatible Browsers

For an optimal experience, we recommend using the latest versions of the following browsers:

• Google Chrome (version 90 or higher)
• Mozilla Firefox (version 88 or higher)
• Safari (version 14 or higher)
• Microsoft Edge (version 90 or higher)

6. Known Limitations

Despite our efforts to ensure accessibility, some content may present limitations:

• PDF documents: Some older PDF documents may not be fully optimised for screen readers. We are working on updating them.
• Third-party content: Embedded videos, interactive maps and social media widgets may have their own accessibility limitations.
• Dynamic content: Some complex interactive elements may require additional adjustments.

We work actively to identify and resolve these limitations.

7. Evaluation and Continuous Improvement

We carry out periodic accessibility evaluations that include:

• Automated audits using tools such as WAVE, axe DevTools and Lighthouse.
• Manual testing with keyboard and assistive technologies.
• Code review following accessible development best practices.
• Regular updates based on user feedback.

8. Feedback and Suggestions

We value your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

We undertake to:

• Respond to your communication within a maximum of 5 business days.
• Investigate the reported problem.
• Provide an accessible solution or alternative where possible.
• Keep you informed of the actions taken.

9. Complaints Procedure

If you consider that we have not responded satisfactorily to your accessibility request, you can lodge a complaint with:

• Ministry of Economic Affairs and Digital Transformation: Through the Electronic Administration Portal.
• Office for Attention to Disability (OADIS): For situations of discrimination on accessibility grounds.

10. Date of Last Review

This accessibility statement was last reviewed in January 2026.

We carry out periodic accessibility reviews and update this statement when significant changes are made to our website.